What countries can be reached?
Air post parcels could send the package to almost 200 countries in the world. Express mail maybe a little limited, but there won’t be any problem within our main trading countries such as America, Canada, England, Australia, and so on. Please contact us for regional details.
When my package will be shipped?
Your package usually will be arrived within 24 hours after your payment, and you can get it within 7 to 15 business days. Please pay attention to your package and get it in time.
How to pay for the order?
We mainly have cooperation with PayPal and Google Checkout for receiving your online payment. PayPal and Google Checkout are third-party platforms for sending and receiving money worldwide. If you have a credit card, such as visa card, master card, American Express, and so on, you can pay for your order through one of these third-party platforms.
What about the return and refund policy?
We only return part of the money for incorrect information left by the customer or rejection, or unclaimed. If a full refund is asked, we would deduct the shipping fee. If the package is wanted to resend, you may have to pay the shipping fee again. (The shipping fee is calculated according to the current market price) Most eletroniczone.ecrater.com purchases can be returned to a eletroniczone store, items must be returned within a week and must be in new and unused condition and contain all original packaging and accessories. Unfortunately, we can’t bear the shipping fee for you